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Loan Service

Posted: Mon Nov 09, 2015 6:35 pm
by Dr Bunsen Honeydew

EDIT - THE LOAN SERVICE IS NOW OFF HOLD


It strikes me the loan service that has been done by a few small manufacturers on the forums is a good thing. My problem is time, organisation and admin of it. BUT an opportunity has arisen to get the services of a Mr Nice Guy to run it for me. That will be Kazam.

It obviously wont be all product and will only be considered if there is a genuine need to listen to help with a buying decision, not just for information, so there will be some vetting.

So this thread will act as the vehicle for this here at HFS. I see no reason why other forums wont allow it as well, as at the moment there is no contact point for NVA, and Kazam would take on being the forum rep for NVA as a paid up trade member.

Loan units will only be for available product and Kazam will publish a list of what is available at the moment when we talk about it.

Re: Loan Service

Posted: Mon Nov 09, 2015 7:14 pm
by jammy395
Nice.......I like it. :clap:

Re: Loan Service

Posted: Mon Nov 09, 2015 7:16 pm
by kazam
I'm excited by this opportunity as NVA strikes me as a leftfield, progressive choice. It's a great chance to share some of the joy that Richard's sound philosophy has offered me over the last few years. I will bow to the superior technical knowledge of many on board here, but am keen to try and help in small part. If there is anything that I can help you with, don't hesitate to give me a nudge.. :grin: :grin: :grin:

More info will no doubt follow..

(Ta Jammy!)

Re: Loan Service

Posted: Mon Nov 09, 2015 7:44 pm
by alfafan123
Not sure I know of any manufacturers who offer a loan service so congratulations on showing leadership here and well done to Kazam for stepping up to the plate. :clap: :clap: Here is wishing you good luck with the service. :grin:

Re: Loan Service

Posted: Mon Nov 09, 2015 8:03 pm
by Dr Bunsen Honeydew
Well something like it is needed as there is no retail service available. I should have said of course this is for UK members only, sorry to our foreign members.

Re: Loan Service

Posted: Mon Nov 09, 2015 8:52 pm
by wallace
Please don't lend me a Phono2,it would be grounds for divorce.I would also have to sell my beloved Harley... :o :lol:

Re: Loan Service

Posted: Mon Nov 09, 2015 8:57 pm
by kazam
Doc, address please..

(You've still got your lawnmower)

:guiness; :lol:

Re: Loan Service

Posted: Mon Nov 09, 2015 9:08 pm
by Dr Bunsen Honeydew
All requests will be looked at.

Re: Loan Service

Posted: Mon Nov 09, 2015 9:44 pm
by _D_S_J_R_
Make sure that the units are physically checked before going out and especially on return, for damage or unauthorised opening/tampering...

Surely this is all covered in the 30 day sale or return procedure?

Re: Loan Service

Posted: Mon Nov 09, 2015 9:53 pm
by Dr Bunsen Honeydew
What is this all about Dave. It should be obvious, both are customer service. Loan stock is pre sale service / demonstration / in lieu of retailer. 30 day return is after sale service.

Service is what it is all about. Any deliberate tampering damage will be published and the person shamed as happened in the only occasion I had a problem before with Alibaba.