My subscription was due for renewal today. I told them on numerous ocasions that I wanted to downgrade from Sublime+ to Studio. paying £250 and not £300 because I do not make any download purchases. I have just found that they have taken£300 off me
The credit card payment will be cancelled and i will go back to Tidal.
Qobuz - rip off bastards
- CN211276
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Qobuz - rip off bastards
Main System
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
- savvypaul
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- CN211276
- Posts: 6552
- Joined: Tue Aug 09, 2016 9:29 am
- Location: Cardiff
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Re: Qobuz - rip off bastards
I emailed them a few times. I could not have made myself clearer.
Main System
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
- savvypaul
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Re: Qobuz - rip off bastards
You emailed after the debit was made? Told them what had happened?
What did they say?
What did they say?
- CN211276
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Re: Qobuz - rip off bastards
I emailed them a few times before the debit saying I wanted to downgrade. Got meaningless replies back. I was out all day today and came home tonight to find they had taken £300 off me. I was fuming. I sent them a very stroppy emai and await their response.
Main System
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
- savvypaul
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Re: Qobuz - rip off bastards
The likelihood is that they're not really a bunch of rip off bastards.
The likelihood is that an automated system overrode your manual instruction.
The likelihood is that they'll be very keen to put it right and keep their customer.
The likelihood is that an automated system overrode your manual instruction.
The likelihood is that they'll be very keen to put it right and keep their customer.
- CN211276
- Posts: 6552
- Joined: Tue Aug 09, 2016 9:29 am
- Location: Cardiff
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Re: Qobuz - rip off bastards
I have cooled down now. It was a bit of a shock coming home last night after a few to find that they had ignored my messages and taken £50 off me without authorisation. I plan to cancel the payment and rejoin the Studio plan. They have made a pigs ear of something that should have been very simple.
Main System
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
NVA BMU, P90SA/A80s (latest spec), Cube 1s, TIS, TISC(LS7)
Sonore OpticalRendu, Chord Mscaler & Qutest, Sbooster PSs
Network Acoustics Eno, ifi iPurifier3, AQ JB FMJ, Cisco 2940 & 2960
DH Labs ethernet, BNC & USB cables, Lindy cat 6 US ethernet cable
Second System
NVA P20/ A20, Cubettes, LS3, SSP, SC
Sonore MicroRendu, Chord Mojo 2 MCRU PSs, AQ Carbon USB cable & JB FMJ
Headphones
Grado SR325e/Chord Mojo, Beyerdynamic Avetho/AQ DF Colbat
RIP Doc
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- savvypaul
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Re: Qobuz - rip off bastards
Is posting on a public forum that Qobuz are 'rip off bastards' your idea of rewarding a company that have given you unlimited high quality streams of every cheesy 1970s rock album ever made?
- karatestu
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